A variety of tools have emerged to help small business workers "stream" news and updates on their work life to co-workers and outsiders. Here's the best tools to get you started. MORE
It's hard to keep up with the latest trends in Web tech and marketing -- but here's the latest: lifestreaming, or on the biz side, workstreaming. What does it mean and why should you care? Read on. MORE
Sure, it may be cheap to install a handful of cubicles and, voila, you've got a small office. But is sticking your employees in a ten-by-ten box really the best way to get the most out of them? MORE
Tim Ferris made a splash with his "Four-Hour Work Week" best-seller, which had tons of lessons to help smart biz's do more with less -- even if you never slash your week down to minutes per day. For a quick primer, view this video for the best of Ferris. MORE
David Allen's Getting Things Done is today's productivity "bible." You can pick up his book, or better yet, follow his new, weekly column over at the Huffington Post for a fresh dose of his common sense thinking on how to get stuff done. MORE
Most people use PowerPoint for meetings. That's unfortunate, the author says, because that's not what the application was intended for. The good news is that a new generation of presentation tools are making meetings more interactive and, ultimately, more productive. MORE
If done correctly, helping customers help themselves is a big winner: It both increases internal efficiency and keeps customers happy. Enabling people to successfully use these systems depends both on the technology and how well it is implemented.
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Contact centers centralize and bring great efficiency to communications with customers and prospects. New equipment and approaches enable SMBs to join enterprises in benefiting from this increasingly potent discipline. MORE
