Typically lacking IT departments, small business owners are responsible for their own data backup. And like most folks in their personal lives, small businesses typically pay too little attention to backing up their critical data. MORE
The emergence of the Internet means that small businesses have a far greater ability to communicate with prospects, customers, partners and other important groups. It's a complex new world, however, and these capabilities come with many new issues to think about. MORE
Used creatively, these software packages do more than route calls. They track responses, take orders after hours, capture caller information and drive marketing and sales efforts in a number of other ways.