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Telecom/Office Networks

SmartBizís Keys to Online Success: Track the Broadband Wars
Managers who don't distinguish between DSL and cable modems may be losing money. MORE

Managed Services Becoming Mainstream
IT infrastructure and business software are exploding in complexity, and many small and midsize companies struggle to draw the most value out of their investments. The Managing Director of THINKstrategies says that the answer to this quandary, managed services, is moving from "nice to have" to "must have" for SMBs. MORE

Is VoIPís Main Value Cutting Costs or Generating Revenue?
Internet telephone services now are mostly viewed as a way to cut costs. That's changing, however, as customers recognize its flexibility and feature richness. MORE

Hosted Voice Systems: Efficient, Inexpensive
Answering machines and primitive voice mail systems can frustrate callers and hurt business. Enterprise-grade messaging platforms are prohibitively expensive, however. Hosted telecom services, which offer the benefits of enterprise systems without the costs, may be the answer for startup and small businesses. MORE

For SMBs, VoIP Is the Big Equalizer
VoIP, unlike traditional telephone services, marries voice and data on the same network. This technical change may not sound like much, but it has huge ramifications for small businesses--and they almost all are good. MORE

VoIP: Is It Safe?
Vendors and service providers talk endlessly about reduced costs, greater efficiency and terrific new features. But one question looms over VoIP: Is it as secure as traditional phone services? MORE

VoIP: Proceed With Caution
Experts say that VoIP is the telephone platform of the future. Startups and small businesses have to ask pointed questions, however, before they jump on the bandwagon. The first one is simple: Is it the right technology for my company? MORE

A VoIP Sampler
Many startup and small businesses are eager to learn how combining telephone and Internet technology can increase efficiency and cut costs. This buyer's guide--which will grow over time--offers a taste of the services and products available. MORE

The Sacramento Bee, Calif., Plugged In Column
A coalition of high-tech companies including Intel Corp. and Nokia is backing a technology designed to bring wireless broadband access to homes and businesses around the world.
One base station using the technology, known as 802.16a, could beam Internet data at T-1 speeds to scores of businesses. And the same base station could also serve hundreds of homes with DSL-type Internet service, its backers say. Read more

Enhancing our technological literacy
To make informed decisions in our increasingly technological society, we need to familiarize ourselves with various forms of technology, including their pros and cons... and how they affect our lives. Read more

How to plan for new technology
If your hospital is typical, its leaders have heard the terms "proteomics" and "nanotechnology," but are still spending more time worrying about Medicare reimbursement rates than about how the organization will cope with the accelerating pace of change in medical and information technology. But considering that high-tech firms are rapidly developing devices and procedures that will radically change the way health care is delivered, and that newly empowered consumers will be demanding those innovations, hospitals that aren't planning now for changes on the five-, 10- and 15-year horizon are destined to become dinosaurs. Read more

Technology master planning
A good technology master plan is more than just a list of hardware and software that we would like to have. Read more

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