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By Steve Rosenthal
Lastly, having browser-based access to your HR system allows you to open it up to not only the executive team, but also to each employee, enabling them to peer into their personnel file, view pertinent information and make requests (more on these benefits later).
Automating Processes
Through a hosted HR system, SMBs can directly connect their payroll and benefits administration within this centralized platform – hence, the elimination of manual processes, which reduces errors and improves overall data accuracy.
Most hosted HR system vendors offer a range of services that span the lifecycle of personnel management – from recruiting to payroll terminations and COBRA administration. A centralized system with XML-based interface capabilities can automate these processes, and seamlessly manage the day-to-day activities, reducing costs and minimizing risk and liability.
These systems can also reduce the number of vendors that are supporting your business, improving cost efficiencies.
From an employee’s perspective, the company HR department is a dreaded place to visit or call. Long depicted in Dilbert cartoons as inefficient, paper-intensive policy police, HR does not deserve this moniker.
Hosted HR systems offer a Web portal that puts self-service tools in the hands of employees, giving them access to their information – 24/7 for true anytime, anywhere access. If they need to verify their annual salary for a loan, they can easily access the system to print a pay stub. If they want to update their benefits plan and add a dependent, this can be done easily through the system.
With these portals, employees are empowered to manage their own personnel issues, freeing up time for your office manager or HR department to deal with more important activities.
Regardless of industry and size, SMBs can achieve unprecedented efficiencies and productivity with a Web-based HR system. Such systems will enable you to focus on your core business, and enable your employees to deliver better service to customers by putting the “human” back into HR.
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