Home | Contact | Advertising
Small Business, Information, Resources, Articles - SmartBiz.com
Members Login:
Sign Up Forgot?
SALES & MARKETING
Marketing Online
Email Marketing
Search Marketing
Selling
PR
ONLINE BUSINESS
E-Commerce
Website Creation
Productivity
Accounting
CRM
Web-based Software/SaaS
BUSINESS STRATEGIES
Case Studies
Smart Answers
Videos
Podcasts
Smart Blog
Human Resources
Management
BITS & BYTES
PCs & Online Equipment
Mobile Computing
Security/Business Continuity
Telecom/Office Networks
Small Business Products
FORUMS & RESOURCES
Free White Papers
Tools and Calculators
SmartBiz Forum
Legal & Business Forms
News Feeds
Featured Webcasts & Videos
Franchise Offers


 
SMALL BUSINESS AND STARTUPS INTERNET TECHNOLOGY RESOURCES
Search SmartBiz:
Forms and
Downloads
Free
White Papers
Special
Offers
SmartBiz
Blog
Free Email
Newsletters
Telecom/Office Networks
How to Profit from VoIP
Email ArticleEmail Article
Print ArticlePrint Article
Increase Text SizeIncrease Text Size
Decrease Text SizeDecrease Text Size
Del.icio.us
Digg This
Bookmark and Share

By Gia McNutt

Can your colleagues and customers reach you when they need to?

Before you answer, remember that they may not know whether you are sitting at your desk, working from home, or out of town on a business trip. They donít know if their best chance of reaching you is by office phone, cell phone, PDA, e-mail, Instant Message or fax.

A survey of over 200 small, medium, and large organizations showed that more than half the time, coworkers can't even reach one another on the first try. Think of how much harder it is for someone calling in from the outside. Think of the delays that can cause. That same survey showed that 93 percent of organizations at one point have missed a deadline because they couldn't reach key decision-makers.

The odds improve greatly when all these communications devices are integrated with Unified Messaging or a ďuniversal access number.Ē That gives you a single in-box to take any kind of message, from faxes to voice messages. You can read, listen, and/or respond to any of them from your desktop computer or your cell phone.

Better yet, the colleague has a much better chance of reaching you without having to leave a message at all. Instead of trying the office and the cell before reaching you by PDA, they can find you instantly. Instead of spending 14 minutes trying to connect, it could be done in 14 seconds. That saves time and money for all involved.

Now imagine saving those minutes on several calls a day, multiplied by the number of people in the office. Thatís a tremendous increase in productivity and profitability.

VoIP to the Rescue

It canít be done with an old-fashioned telephone system, but it is easy when you integrate common applications with a telephony system based on Voice over Internet Protocol. VoIP, sometimes called IP telephony, is a way of sending voice and data over the same network.

| 1 | 2 | Next page »
Gia McNutt is the CEO of SOS.
Add a Comment View Comments
Small Business Home

SmartBiz Shop
Promotional Items with Your logo
 
     
 
Smart Services
Spacer
Spacer
Spacer
Spacer
Add Your Logo Now
Spacer
Get Your Business Online
Build a Website Host Your Website Market Your Business Online
Business Form Downloads
Legal Forms Business Forms
Smart Forums
Recent Postings
Stimulus or "Pork"ulus?
Blog: How Do You Know What Insurance Is Right for Your Business?
If Layoffs Are Necessary, Protect Your Business
Blog - Do You Have Email and Internet Usage Policies in Place?
MORE
Home | Contact | Advertising
© 2017-2019 SmartBiz. All rights reserved. Privacy Statement and Terms of Service
Small Business Home | Business Tools | Online Business | Bits & Bytes | Sales & Marketing | Business Strategies | Forums & Resources
Email Marketing & HTML Email Driven By: Hosted By:   Design By:
Email Marketing
 
XML LogoRSS Logo
Receive our stories via SmartBiz XML/RSS feeds.
Include our stories on your website through SmartBiz javascript content feeds.