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By Carl Weinschenk


Motorola

Product Name: VT2500 Wireless Voice Gateway

Type of VoIP Product(s): Voice Gateway

Provisioning (ie, in-house, hosted, etc.): VoIP service is provisioned by the service provider while the telephone and broadband connections are networked by the small business,

Product Description: The Motorola VT2500 builds offers advanced routing features and four Ethernet LAN ports, allowing you to connect multiple PS without the need for a stand-alone hub or router. It offers built-in 802.11 wireless access.

Size Business Optimized For: Small business

Pricing: $129

Level expertise required by customer to operate: None.


Nortel

Contact: Nortel

Product: Business Communications Manager (BCM) 50

Contact: 425-450-7523

Provisioning: In-house.

Product Description: The The BCM50 supports digital, analog and IP sets and trunks, offering customers the option to migrate to convergence at their own pace. Applications include voice messaging, unified messaging, contact center with skills-based routing. A full suite of digital and IP phone sets are available as well as an IP softphone.

Size Business Optimized For: 3 to 20 employees. Larger implementations are possible

Pricing: $350 to $500 per user.

Level expertise required by customer to operate? Low

Comment: The BCM50 is aimed at customer and client satisfaction, increasing revenue potential, reducing costs, optimizing the network, enhancing employee productivity and enabling companies to migrate to convenged voice and data services at their own pace.


Protus IP Solutions

Contact: Sue Rutherford; 613-733-0000 ext.519; Protus

Product: Protus Virtual Fax

Product Description: Virtual Fax is an email-based fax service that enables online fax by email using existing email accounts and the Web to send and receive "virtual" faxes without a fax machine.

Size Business Optimized For: SOHO to Enterprise Business

Pricing: Set-up fee: $9.95 (one-time); service fee; $9.95/month or $99.95/year; sending: 100 pages free/month, $0.10 per each additional page; receiving: 200 pages free/month, $0.10 per each additional page

Level expertise required by customer to operate: Familiarity with email and the Internet.

Comment: Internet-based faxing improves employee mobility, productivity and efficiency, reduces costs and enhances fax management.


SBC Communications

Product: SBC PremierSERV Hosted IP Communication Service (HIPCS)

Contact: 877-792-5670; SBC

Provisioning: Hosted

Product Description: SBC PremierSERV HIPCS converges voice and data traffic onto a single IP network, providing personalized control, simplified network management and access to next-generation applications.

Size Business Optimized For: 10 employees and up.

Pricing: Variable.

Level expertise required: None.

Comment: Converging the voice and data networks onto a single IP platform increases users' ability to manage and personalize with features such as click-to-call, unified messaging, call routing and others.


SonicWALL

Contact Info: Mary McEvoy, 408-752-9600; SonicWall

Product Name: SonicWALL TZ Series firewall appliances

Type of Product: VoIP-optmized deep packet inspection firewalls

Product Description: The SonicWALL TZ170 Series firewalls are designed for home and small, remote and branch offices. They feature an integrated 5-port, auto-sensing MDIX switch and optional port that can be configured as a WorkPort for telecommuters, a second WAN for ISP failover and load balancing or a second LAN for added network flexibility. They provide integrated gateway anti-virus, anti-spyware and intrusion prevention support.

Size Business Optimized For: From 2 to 100 users

Pricing: From $495

Level expertise required: Entry level

Comment: The SonicWALL TZ Series provides ease of use for basic networks and flexibility for more complex networks. SonicWALL TZ 170 appliances featuring either SonicOS Standard or Enhanced firmware have built-in VoIP capabilities. With SonicOS Enhanced, the user gets additional call monitoring and reporting functionality, as well as more comprehensive QoS support (e.g., inbound bandwidth management).

Carl Weinschenk is the Editorial Director of SmartBiz.
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