SmartTool: Helperoo

What does it do?: Helperoo is a Web-based solution for handling email support. It features automated email notifications and provides some basic workflow for opening, forwarding and closing trouble tickets.

What does it cost?: Free for less than 200 emails per month. Prices start at $12 per month for unlimited emails.

Alternatives: Salesforce.com, other Web-based CRM suites

Read more:

WebWorker Daily: World’s Simplest Help Desk