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By Dan Forootan

The biggest obstacle for most email marketers is generally message delivery. Messages that are either blocked or sent to a 'junk' folder by the ISPs (internet service providers - who manage incoming mail for their account holders) is a major waste of marketing resources and directly affects an organization's bottom line. To fully maximize email delivery, it is important to understand why delivery can be a problem and what impacts delivery.

The following guide is designed for marketers who want to better understand the challenges of email marketing, and want to benefit from using the 'best practices' outlined by the email industry.

Why delivery can be a problem
Today, legitimate email makes up a very small fraction of the total email volume received by ISPs. One of the main priorities of ISPs is to protect their account holders from unwanted email. The ISPs are spending a lot of time and resources to ensure unwanted messages do not get delivered, and from the following statistics you can see why:

In 2002, 25% of the total mail volume received by the ISPs was considered spam

In 2009, 95% of total mail volume received by the ISPs was considered spam

Since the ISPs are often times implementing new technology, legitimate email marketers can unfortunately find that their messages have been flagged as spam, and are not being delivered to list members. The good news is that ISPs acknowledge the difference between legitimate and non-legitimate email marketers, and they are almost always willing to work with legitimate marketers on improving deliverability.

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Dan Forootan is the President of EZ Publishing. The firm specializes in helping businesses harness the power of the Internet for marketing and to automate business processes. In addition to custom web applications, EZ Publishing offers permission-based email marketing via StreamSend, a leading provider of easy, affordable and dependable email marketing software for creating, sending and tracking email newsletter and other campaigns.
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