Home | Contact | Advertising
Small Business, Information, Resources, Articles - SmartBiz.com
Members Login:
Sign Up Forgot?
Marketing Online
Email Marketing
Search Marketing
Website Creation
Web-based Software/SaaS
Case Studies
Smart Answers
Smart Blog
Human Resources
PCs & Online Equipment
Mobile Computing
Security/Business Continuity
Telecom/Office Networks
Small Business Products
Free White Papers
Tools and Calculators
SmartBiz Forum
Legal & Business Forms
News Feeds
Featured Webcasts & Videos
Franchise Offers

Search SmartBiz:
Forms and
White Papers
Free Email
How to Instantly Double the Response of Any Promotion
Email ArticleEmail Article
Print ArticlePrint Article
Increase Text SizeIncrease Text Size
Decrease Text SizeDecrease Text Size
Digg This
Bookmark and Share

By David Garfinkel

Great marketers know a secret that most business people donīt. Iīm going to share it with you now: You can go from losing money to making a fortune just by changing a few words.
What words are those? The first words... in any letter, ad or Web page. The words that make up the headline.

Recently I was speaking to a business group, and to make my point, I took that dayīs edition of USA Today and covered up all the headlines on the front page with inch-wide white correction tape. I asked them what was wrong with the newspaper.

"No headlines!" they blurted out, almost all at once.

"Then why," I asked, "do so many of your ads not have headlines?"

Itīs a fact: We have been conditioned to decide what to read based on the effect a few choice words have on our thoughts and our feelings. With books, itīs often the title. With articles in the newspaper, itīs the words in a headline. With a magazine on the newsstand, itīs the headlines on the cover.

Whether you know it or not, we decide whether or not to read ads, letters and Web pages the same way.

So, if thatīs the case, how do you write headlines to make people want to read your copy, and get interested in doing business with you?

  • Make your headline create a vivid picture and/or stimulate a strong feeling
In your business, many of your conversations are logical and factual. Thatīs the nature of business--and to do otherwise would be considered "unbusinesslike."
However, about the worst thing you can do for your promotion is to have a strictly factual, logical headline at the top of your Web page, letter, ad, flyer or postcard. Oh yes, the headline has to be believable and make sense. And what your headline says has to be supported by logic and facts later in your promotion.

But remember that the purpose of your headline is to stir the emotions of your prospect in the direction of buying what you have to sell… and to get your prospect interested in reading what comes next in your copy.

Hereīs an example for a hypothetical product that helps children do better at school.

First, an ineffective headline:
Children who donīt do well at school will have many problems later on in their lives
Now, a more effective headline:

"Daddy! Daddy! I got straight Aīs!" he said proudly. Suddenly my sonīs future was looking much brighter...

Notice how the first headline states a fact but does not stir emotions in a big way. The second headline, using the same number of words (17), conveys

1) excitement
2) pride
3) hope for the future, and
it also creates a beautiful scene in the readerīs mind of a happy parent-child situation.

Action: When you are preparing or revising a promotion, take the time you need, or get the help you need, to write a great headline that creates a vivid picture and stimulates strong feelings in the mind of your prospect.

  • Use headlines that make your prospect instantly understand your most important benefit.
One of my favorite pieces of advertising is a headline (and slogan) for a plumbing service. Iīm not that big on plumbing, personally--itīs the kind of thing you wish would work perfectly all the time so you never have to think about it!
Why, then, am I so fond of an old plumbing headline? Because itīs a great example of making your prospect instantly aware of the benefit of your service.

The company is Roto-Rooter.

The headline is as follows:

Call Roto-Rooter--thatīs the name--
And away go troubles, down the drain!

Wow-- is that perfection in a couple of lines, or what? You get

1) a call to action
2) company identification
3) and a visual description of the benefit.

Thatīs hard to beat! If youīve ever had a stopped-up drain, you know exactly why this would be of benefit to you!

Action: Show your headline to people who are unfamiliar with your product and company, but who would be good prospects for what you are selling. See how slowly or quickly they understand what you are saying--especially, what would be the benefit to them. Keep rewriting your headline until these people instantly "get it!

  • Make your headline pass the "Shortcut Test"
Imagine all you were allowed to do was run your headline plus a toll-free number… as a classified ad. Ask yourself this question: Would it generate inquiries for you in that form?
Iīll give you an example from my own business. Iīm taking the headline and subheadline from a long-copy print promotion for my product called The Money-Making Copywriting Course:

Money-Making Secrets Every Business Owner Needs.
For years, sales copywriting experts have quietly made millions with these little-known secrets. Now you can use this information yourself. Call (415) 564-4475.

In reality, thereīs plenty of information about this course right here on the Web site. I used this example only for purposes of illustration. Read it again, though, and ask yourself if these words alone, printed in the right location, wouldnīt prompt qualified prospects to call for more information?

Action: Put your headline and subheadline through the Shortcut Test. Make sure that these words alone plus a toll-free number are likely to generate a response from qualified prospects.

The art of writing headlines is a special skill well worth the time and effort it takes to develop. There are many known statistics in direct marketing that bear repeating here:

- Five times as many people read the headline as read the ad or letter.
- Changes in headlines have produced documented increases in sales of 200%, 500% and, in one extreme case, 1,850% more sales!
- Itīs a good idea to write 15 or 20 headlines for your letter or ad, and use the "leftover" headlines as part of the selling copy itself.

Become a student of headlines and a connoisseur of great headlines.
Collect them, think about them, practice writing them. The reward for your efforts will show up every time you get another order or inquiry that you never would have gotten if you didnīt make the effort!

Article courtesey of Family Business Strategies.

About the author: David Garfinkel can be reached via email or at http://www.adheadlines.com. David Garfinkel is President of Overnight Marketing in San Francisco. The firm specializes in Results-Driven Direct Marketing for Entrepreneurial Businesses, helping them get more sales back from the advertising they do. As a marketing consultant and master copywriter, David has worked with businesses in 81 different industries

Add a Comment View Comments
Small Business Home

SmartBiz Shop
Promotional Items with Your logo
Smart Services
Add Your Logo Now
Get Your Business Online
Build a Website Host Your Website Market Your Business Online
Business Form Downloads
Legal Forms Business Forms
Smart Forums
Recent Postings
Stimulus or "Pork"ulus?
Blog: How Do You Know What Insurance Is Right for Your Business?
If Layoffs Are Necessary, Protect Your Business
Blog - Do You Have Email and Internet Usage Policies in Place?
Home | Contact | Advertising
© 2019-2021 SmartBiz. All rights reserved. Privacy Statement and Terms of Service
Small Business Home | Business Tools | Online Business | Bits & Bytes | Sales & Marketing | Business Strategies | Forums & Resources
Browse Abandonment & Cart Abandonment Driven By: Hosted By:   Design By:
Browse Abandonment
XML LogoRSS Logo
Receive our stories via SmartBiz XML/RSS feeds.
Include our stories on your website through SmartBiz javascript content feeds.