File Description: There are five documents available for download:
Special Features: The customer service action form and instructions feature the following:
- The service provider's business plan contains both text and spreadsheet components that illustrate the type of information that a new start-up business should include in a business plan.
- The manufacturer's business plan provides additional financial information to reflect its status as a going concern with a track record of financial results available.
- The retailer's business plan combines financial and textual components in order to demonstrate how a plan document might be simplified based on its intended audience.
- Taken together, the three plans provide insight into the differing concerns that must be addressed based upon the nature of the product or service that a business will provide.
Download: Manufacturer's business plan 
Service provider's business plan 
Manufacturer's business plan financials 
Service provider's business plan financials 
Retailer's business plan













