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article = new Array(  new sa("http://www.smartbiz.com/article/articleview/2520","Everything I Needed to Know about Customer Service I learned in a Tokyo Convenience Store","During a recent trip to Tokyo, the differences to everyday life in the United States were often very obvious and culturally driven. But there were many occasions where customer experiences, behavior and expectations transcended the cultural differences between East and West. "),
  new sa("http://www.smartbiz.com/article/articleview/2519","Case Study: Solutions For Women","In this harsh economic climate, finding a way to minimize overhead while still increasing revenue is key to survival for any business. Solutions for Women is successfully transitioning into a more stable financial position by utilizing various internet strategies, including Pay-Per-Click advertising, email blasts, search engine optimization and networking to increase both product awareness and sales revenue."),
  new sa("http://www.smartbiz.com/article/articleview/2518","7 Tax Tips for Small Business","Small businesses have an especially hard time when it comes to taxes. Here are seven tips that will help keep you focused and could help save you money. "),
  new sa("http://www.smartbiz.com/article/articleview/2517","Help with Tax Complexities for Small Business","As a small business owner, you know that tax complexities have become a huge obstacle for small businesses to overcome. The Office of Advocacy of the United States Small Business Administration reported that businesses with less than 20 employees spend approximately $1,300 per employee in order to comply with tax regulations from the federal government, 45% more than bigger business."),
  new sa("http://www.smartbiz.com/article/articleview/2516","Managing Lay Offs With Dignity","With the potential for layoffs facing more and more companies, the realities of laying off great workers is confronting many business owners and managers: owners and managers who have never before faced this hard act. To help ease the pain for the employees being laid off, the owners and managers making the hard decisions, as well as those employees staying behind, I thought I'd share a 5 Step approach that may help you, your employees, and your business."),
  new sa("http://www.smartbiz.com/article/articleview/2515","Build Your Email List Through Knowledge Sharing","Email marketing can often be an outstanding source of both new business and especially repeat business. One of the greatest challenges of email marketing is email list building."),
  new sa("http://www.smartbiz.com/article/articleview/2513","Does My Local Business Really Need a Website? Small Business Website Myths Revealed","When was the last time you used the yellow pages or any kind of phone book?  We all have them (many of them) and there are times when it can be convenient -- if you know exactly what you are looking for.  Hopefully you will even find a few worthwhile listings."),
  new sa("http://www.smartbiz.com/article/articleview/2514","Does My Local Business Really Need a Website? Small Business Website Myths Revealed","When was the last time you used the yellow pages or any kind of phone book?  We all have them (many of them) and there are times when it can be convenient -- if you know exactly what you are looking for.  Hopefully you will even find a few worthwhile listings."),
  new sa("http://www.smartbiz.com/article/articleview/2512","Six Steps to Presidential CRM Success","Our new president demonstrated throughout his campaign, as well as during his first few weeks in office, that he is extremely conscious of the power of CRM. He may have a few more \"customers\" than you or me, but his style of communicating with his constituency via Whitehouse blogs, YouTube videos and twitter is one that bears consideration."),
  new sa("http://www.smartbiz.com/article/articleview/2511","Case Study: A premium shopping site increased leads by 750%","Business owners used to invest a significant portion of their budget on advertising to drive site traffic as a mean to make more revenue from their website. Faced with a recession, however, many small business owners were forced to scrutinize every nickel and dime of their spending, and resorting to aggressive advertising as the main vehicle to drive growth has become an unwise strategy to apply."),
  new sa("http://www.smartbiz.com/article/articleview/2510","Seven Ways to Build your Email List","Building and maintaining email lists is a challenge for all email marketers. However, if done well and consistently, the rewards in terms of new business and customer loyalty can be great. The following outlines seven strategies for tackling the list building challenge."),
  new sa("http://www.smartbiz.com/article/articleview/2509","How to Successfully Execute IT Projects","According to a 2008 Gartner report, 15% of all IT projects failed that year because of high cost variance, while 18% were unsuccessful because they were substantially late.  This means that in 2008, 1 in 3 technology projects failed.  Why such a dismal success rate?"),
  new sa("http://www.smartbiz.com/article/articleview/2508","Stimulus or \"Pork\"ulus?","We at SmartBiz have made up our minds about President Obama's economic stimulus package that appears to be valued at almost $820B by latest estimates. However, we won't bore you with our opinions! What's your opinion? Is there any relief for your business? How will this affect your business? Would you be happy only with tax cuts, or do you want to see a piece of the pie?"),
  new sa("http://www.smartbiz.com/article/articleview/2505","Top 5 Ways for Small Businesses to Succeed in a Down Economy","According to recent estimates, there are approximately 20 million small businesses operating right now in the United States. However, given the current state of the economy and predictions that the slumping market might take more time than expected to right itself, many small business owners have been forced to make cutbacks, whether they be layoffs, hiring freezes or the elimination of services, in order to survive."),
  new sa("http://www.smartbiz.com/article/articleview/2504","Post-Holiday Search Engine Marketing Tactics","Now that the holidays are over, it’s time to consider new tactics for marketing your website online. In December, we recommended an “all hands on deck” approach to capitalize on higher consumer activity among the gift-giving and buying crowd. But in January, February, and beyond, we suggest taking a much more calculated approach to driving traffic and obtaining sales/leads/pageviews to your website."),
  new sa("http://www.smartbiz.com/article/articleview/2503","Tips on Getting the Best Insurance for Your Small Business","There are a variety of different insurance policies that your small business may need. Finding the right type of insurance at the right price is essential for the success of your company. Below are some simple tips that will help you get the best insurance for your business."),
  new sa("http://www.smartbiz.com/article/articleview/2501","How Do You Know What Insurance Is Right For Your Business?","In today’s economic climate where every penny counts, you need to know exactly what insurance your company needs.  With so many options available, it is sometimes hard to determine what type of coverage to get. Below are a few types of Insurance for small business as well as some tips on how you can select the best policy for your company."),
  new sa("http://www.smartbiz.com/article/articleview/2502","Blog: How Do You Know What Insurance Is Right for Your Business?","Today’s article, \"How Do You Know What Insurance Is Right for Your Business?\" focuses on wading through the insurance quagmire as a small business owner. Do you have a dynamite insurance agent you’d like to recommend? Feel free to include contact information below and tell us what’s so great about your agent. "),
  new sa("http://www.smartbiz.com/article/articleview/2500","Resources for Women in Business","The struggle to survive and succeed has always been an uphill climb for women-owned businesses and it is even more so during the current economic crisis. There are approximately 19.1 million people employed by the 10.6 million women-owned businesses in America, contributing approximately $2.46 trillion to the economy."),
  new sa("http://www.smartbiz.com/article/articleview/2498","Times Are Tough - Unemployment Resources","According to the Department of Labor, nonfarm payroll job losses in December were 524,000. While this was slightly less than analysts were expecting, it’s still very bad news for the economy. The December jobless rate hit 7.2%, the highest in 16 years.")
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