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SmartBiz Industry Expert

Russell Morgan
the Information Technology Solution Providers Alliance


Russell Morgan, founder and current president of ITSPA, has more than two decades of technology industry experience including product management, marketing, operations and systems development in both large and small companies. Russell provides the strategic direction for ITSPA and ensures that it delivers essential information to help businesses use technology to solve daily challenges.

Russell can speak to the challenges facing small and medium-sized businesses and has wide-ranging knowledge on voice and data services. His system development experience includes CRM, billing applications, customer service, order entry, sales support tools and network operations.

Before founding ITSPA, Russell was president of the AT&T division responsible for all small business and consumer marketing in the southwest. In previous assignments, he played a significant role in product development, operations and re-engineering efforts that led to his division winning the Malcolm Baldrige Quality Award. He has also served as a CIO and CMO for a mid-sized telecom firm based in Dallas, TX.

The Information Technology Solution Providers Alliance (ITSPA) is a national, nonprofit organization of technology experts headquartered in Dallas. ITSPA was founded by Russell Morgan in May 2003 and has a membership of more than 300 technology consultants from around the country. Members work together to provide a neutral resource dedicated to educating small and medium-sized businesses on the benefits of technology and ways to stay safe and productive.



Update your Tired Network
Did your company deploy the least expensive technology—years ago? If so, odds are that your infrastructure needs an update and an upgrade. Among the key considerations are speed, capacity and support for industry standards. MORE
Double Your Fun With Dual Core Technology
Squeezing two processors into one integrated circuit improves the power of laptop and desktop PCs. It sounds geeky, but it's a big deal—and one that should factor into small businesses' buying decisions. MORE
Tips and Tricks for Recycling Old Computers
Old PCs can't just be left at the curb with the rubbish. It is businesses' legal and environmental responsibility to dispose of old electronics properly. Luckily, there are a number of good options. MORE
The Case For IT Solution Providers
A recent Yankee Group/ITSPA study suggests that small businesses are set for growth—but that they stumble in implementing new technologies that can help them thrive. The answer may be to call in help from the outside. MORE
The Benefits of Wireless Access: How to Mobilize Your Office
It's no longer true that being on the road means being out of the loop. MORE
Don't Forget the Desktop
Laptops get most of the buzz these days, but the work horse for most employees remains the office PC. The president of the Information Technology Solution Providers Alliance offers some tips on getting the most for your money. MORE
The Ideal Office, 2006 Version
MORE
Small Businesses: Focus On VoIP and Mobility
In his second column looking to 2006, the president of the Information Technology Solution Providers Alliance discusses two key technologies and how they can improve a small company's bottom line. MORE
Small Business IT: Three Keys to 2006
Small businesses know that the online world is dangerous. The problem is that finding and deploying adequate safeguards seems expensive, confusing and time consuming. The Information Technology Solution Providers Alliance brings some method to the madness. MORE

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