Jimmy Duan
Xactly
Vice President of Client Services
Dr. Jimmy C. Duan is responsible for building, managing and growing Xactly Corporation's implementation and support services and education organization to support Xactly's customer base.
He is one of a handful of industry executives who possess the depth and breadth of skills in leading large-scale system implementations, business services and management consulting for sales compensation management.
Most recently Dr. Duan served as vice president of strategic services at Callidus Software (NASDAQ: CALD), a leading provider of enterprise incentive compensation management (ICM) solutions to some of the world's largest and most successful companies. He played a leading role in defining the strategies for services growth and end-to-end customer satisfaction. He also led the definition and rollout of solutions for streamlining and optimizing ICM processes and supporting Sarbanes-Oxley compliance. Earlier in his career at Callidus Software, he served as managing director, western region consulting, and led the delivery of some of the largest and complex ICM implementations.
Additional career professional service positions include tenures as director of business intelligence at Quovera, a full solutions provider that delivered integrated e-business solutions; solutions manager at Talus Solutions (since acquired by Manugistics Group, Inc., NASDAQ: MANU), a leading global provider of software and services for pricing and revenue optimization; and management consultant for a number of companies and governmental agencies in Asia Pacific.
Dr. Duan holds a Ph.D. in industrial and systems engineering from Virginia Tech.
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